Quick start
- Inside your HighLevel account, navigate to AI Employee and click on Voice AI.
- Click to create a brand new Voice AI Agent, or open an existing one from your roster for editing.
Follow the detailed steps below to complete the setup.
You just launched a massive roofing campaign for a client expanding into Quebec. The ads are completely dialed in. A homeowner with a massive ice dam emergency clicks the ad and dials the tracking number, speaking fluent French in an absolute panic.
Instead of a smooth, localized experience, your Voice AI agent answers with a cheerful, perfectly American-English, “Hi! How can I help you today?” The lead is completely confused. They assume they called the wrong company and hang up instantly. You just paid for the click, burned a high-ticket job, and alienated a prospect before the actual conversation even started.
If you are running campaigns in multilingual markets, your first impression dictates your close rate. HighLevel just streamlined this completely with the Voice AI Auto-Translated Greeting Message. The second you change your agent’s language, the system automatically translates your opening line so your bot sounds like a local from the second one. Let’s get your digital receptionist localized.
Step 1: Access the AI Engine
Ready to streamline this? Here is exactly how to do it in 60 seconds:
- Inside your HighLevel account, navigate to AI Employee and click on Voice AI.
- Click to create a brand new Voice AI Agent, or open an existing one from your roster for editing.
Step 2: Trigger the Translation
You need to tell the system exactly which market you are targeting.
- Locate the Language setting dropdown for your specific agent.
- Select the exact language you want the agent to use to assist your callers.
- Scroll down and check the Initial Greeting Message field. The moment you changed the language, HighLevel automatically translated your opening message into the new language so you don’t have to rewrite it manually.
- you don’t have to rewrite it manually.
Part 3: Polish and Deploy
Never launch an automation without doing a final quality check.
- Review the newly translated text inside the Initial Greeting Message box. Edit the wording if you want to personalize the phrasing or match your specific brand tone.
- Hit Save to lock in your agent’s new bilingual brain.
- Run a quick fire drill. Place a test call using the Phone Call or Web Call widgets to verify that the greeting sounds completely natural and clear before you let it talk to real customers.
Stop letting language barriers ruin your lead generation. Localize your greetings instantly and start closing deals in every market.
Frequently Asked Questions
How do I access the AI Engine?
Ready to streamline this? Here is exactly how to do it in 60 seconds: Inside your HighLevel account, navigate to AI Employee and click on Voice AI. Click to create a brand new Voice AI Agent, or open an existing one from your roster for editing.
What should I know about trigger the Translation?
You need to tell the system exactly which market you are targeting. Locate the Language setting dropdown for your specific agent. Select the exact language you want the agent to use to assist your callers. Scroll down and check the Initial Greeting Message field. The moment you changed the language, HighLevel automatically translated your opening message into the new language so you don’t have to rewrite it manually. you don’t have to rewrite it manually.
What should I know about polish and Deploy?
Never launch an automation without doing a final quality check. Review the newly translated text inside the Initial Greeting Message box. Edit the wording if you want to personalize the phrasing or match your specific brand tone. Hit Save to lock in your agent’s new bilingual brain. Run a quick fire drill. Place a test call using the Phone Call or Web Call widgets to verify that the greeting sounds completely natural and clear before you let it talk to real customers. Stop letting language barriers ruin your lead generation. Localize your greetings instantly and start closing deals in every market.
Start Your HighLevel Free Trial
Browse all GoHighLevel guides · AI & Chatbots.