Quick start
- Navigate to Sites and select Chat Widget.
- Click New and choose the Live Chat option from the menu (you will also see options for All-in-one, SMS, and WhatsApp).
- Customize your widget to perfectly fit your brand styling and colors.
Follow the detailed steps below to complete the setup.
You just launched a massive traffic campaign for your client. The clicks are rolling in. A hot prospect lands on the sales page at 8 PM. They have one quick question about pricing before they pull out their credit card. They look for a way to ask, but all they find is a dusty “Contact Us” form that promises a reply in 24-48 hours.
The prospect is not going to wait. They close the tab, Google a competitor, and get their answer instantly. You just lost a high-ticket deal because your website was basically a brick wall.
You cannot scale an agency if your website forces ready-to-buy leads to wait. HighLevel just fixed this with the native Live Chat Widget. You can now deploy instant communication directly on your funnels and websites so your team can capture and convert visitors the second they show intent. Let us turn your website into a lead-catching machine.
Part 1: Create Your Custom Widget
Ready to streamline this? Here is exactly how to do it in 60 seconds:
- Navigate to Sites and select Chat Widget.
- Click New and choose the Live Chat option from the menu (you will also see options for All-in-one, SMS, and WhatsApp).
- Customize your widget to perfectly fit your brand styling and colors.
- Click Save to lock in your design.
- Click Get Code and then Copy to grab your embed script.
Part 2: Deploy via Embed Code
If you are already comfortable pasting tracking scripts, deploying this on a funnel takes two seconds.
- Navigate to Sites > Websites OR Sites > Funnels.
- Find your desired website or funnel and open it for editing.
- Inside the editor, click the Tracking Code icon (</>).
- Paste the copied chat widget code directly into the box.
- Click Save. Your widget is now live.
Part 3: Deploy via Settings
If you prefer to keep things even simpler and avoid touching code entirely, you can turn the widget on directly from your site settings.
- Navigate to Sites > Websites OR Sites > Funnels.
- Find your desired website or funnel and open its settings.
- Scroll down to the Chat Widget section and select your newly created live chat widget from the dropdown menu.
- Click Save.
Deploying a live chat widget guarantees your visitors get instant answers and your sales team captures leads while they are piping hot.
Frequently Asked Questions
How do I create my Custom Widget?
Ready to streamline this? Here is exactly how to do it in 60 seconds: Navigate to Sites and select Chat Widget. Click New and choose the Live Chat option from the menu (you will also see options for All-in-one, SMS, and WhatsApp). Customize your widget to perfectly fit your brand styling and colors. Click Save to lock in your design. Click Get Code and then Copy to grab your embed script.
What should I know about deploy via Embed Code?
If you are already comfortable pasting tracking scripts, deploying this on a funnel takes two seconds. Navigate to Sites > Websites OR Sites > Funnels. Find your desired website or funnel and open it for editing. Inside the editor, click the Tracking Code icon (). Paste the copied chat widget code directly into the box. Click Save. Your widget is now live.
What should I know about deploy via Settings?
If you prefer to keep things even simpler and avoid touching code entirely, you can turn the widget on directly from your site settings. Navigate to Sites > Websites OR Sites > Funnels. Find your desired website or funnel and open its settings. Scroll down to the Chat Widget section and select your newly created live chat widget from the dropdown menu. Click Save. Deploying a live chat widget guarantees your visitors get instant answers and your sales team captures leads while they are piping hot.