Imagine this. You run a killer ad campaign for a local medspa. The leads start pouring in at 10 PM on a Friday. The prospects are hot, they have their credit cards out, and they are asking simple questions about pricing and availability.
But your client’s sales team is asleep. By the time Monday morning rolls around, those prospects have already Googled a competitor, gotten an immediate answer, and booked an appointment somewhere else.
You did your job perfectly, but the deal still died because of a sheer lack of speed.
In modern business, speed to lead is everything. HighLevel just solved this completely with the Conversation AI Bot.
This tool lets you deploy a highly trained AI agent to answer questions, qualify leads, and book appointments 24 hours a day. Let’s build your digital closer.
Part 1: Access the AI Command Center
Ready to streamline this? Here is exactly how to do it in 60 seconds:
- Open your HighLevel dashboard and navigate to AI Agents.
- Click on Conversation AI to view your active agent list.
- From here, you can create a brand new agent or click to open an existing one to configure its settings, training, and goals.
Part 2: Select Your Agent’s Response Mode
You have complete control over how much freedom your bot has. You can toggle between three distinct response modes inside the settings.
- Select Off if you want the Conversation AI completely disabled. The bot will not read or respond to any messages.
- Select Suggestive Mode if you want AI assistance without fully automated responses. The bot will draft perfect reply messages for incoming conversations, but a human agent must review the draft and manually hit send. This is the perfect option when a human needs to approve messages or when you are testing a new bot’s output before going fully automated.
- Select Autopilot Mode to completely automate the conversation. The AI will reply to contacts automatically across supported channels based on the exact training, goals, and instructions you configured.
Stop relying on manual replies and start scaling your support so you can handle unlimited conversations effortlessly.
Frequently Asked Questions
How do I access the AI Command Center?
Ready to streamline this? Here is exactly how to do it in 60 seconds: Open your HighLevel dashboard and navigate to AI Agents. Click on Conversation AI to view your active agent list. From here, you can create a brand new agent or click to open an existing one to configure its settings, training, and goals.
How do I select my Agent’s Response Mode?
You have complete control over how much freedom your bot has. You can toggle between three distinct response modes inside the settings. Select Off if you want the Conversation AI completely disabled. The bot will not read or respond to any messages. Select Suggestive Mode if you want AI assistance without fully automated responses. The bot will draft perfect reply messages for incoming conversations, but a human agent must review the draft and manually hit send. This is the perfect option when a human needs to approve messages or when you are testing a new bot’s output before going fully automated. Select Autopilot Mode to completely automate the conversation. The AI will reply to contacts automatically across supported channels based on the exact training, goals, and instructions you configured. Stop relying on manual replies and start scaling your support so you can handle unlimited conversations effortlessly.
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