Quick start
- Inside your Sub-Account, navigate to AI Agents and open your Knowledge Base.
- Select the specific knowledge base you want to configure and click on the Web Crawler tab.
Follow the detailed steps below to complete the setup.
You just completely overhauled your agency pricing page. You added new high-ticket tiers, updated your core features, and pushed the shiny new site live. You feel great.
Two days later, a hot prospect messages your chat widget asking for a quote. Your AI bot replies instantly. But there is a massive problem. The bot quotes your old pricing. It uses a guarantee you no longer offer. The prospect books a call expecting a massive discount, your sales rep gets completely confused, and the entire deal falls apart over a mismatched number.
You had the right information on your website, but your bot was still reading an old snapshot. You cannot afford to manually retrain your AI every single time you update a blog post or fix a typo. HighLevel just completely solved this with Auto Refresh for Knowledge Base Trained Links. You can now set your bot to automatically re-crawl your URLs on a schedule so your answers are always perfectly accurate. Let us get this automated.
Part 1: Access Your URL Library
Ready to streamline this? Here is exactly how to do it in 60 seconds:
- Inside your Sub-Account, navigate to AI Agents and open your Knowledge Base.
- Select the specific knowledge base you want to configure and click on the Web Crawler tab.
Part 2: Set the Refresh Cadence
Now it is time to put your bot on autopilot.
- Click the Auto Refresh icon (it looks like two circular arrows) next to your links.
- Choose your preferred refresh frequency. You can select Daily for pages that change constantly, Weekly for standard updates, or Monthly for heavier sites that only change occasionally.
- Click Save to lock in your schedule.
Part 3: Monitor the Brain Health
You need to know your bot is actually reading the new data.
- Check the Status column regularly to see the current state of each URL.
- Look for the Trained status to confirm the latest data was saved perfectly. You can check the timestamp to see exactly when it pulled the new information.
- If you see a Failed status, the crawl encounters an error. Check your page accessibility, fix any broken links, and manually retry the refresh so your bot does not get stuck reading stale data.
Stop losing deals over outdated information and let your AI agents keep themselves educated automatically.
Frequently Asked Questions
How do I access my URL Library?
Ready to streamline this? Here is exactly how to do it in 60 seconds: Inside your Sub-Account, navigate to AI Agents and open your Knowledge Base. Select the specific knowledge base you want to configure and click on the Web Crawler tab.
What should I know about set the Refresh Cadence?
Now it is time to put your bot on autopilot. Click the Auto Refresh icon (it looks like two circular arrows) next to your links. Choose your preferred refresh frequency. You can select Daily for pages that change constantly, Weekly for standard updates, or Monthly for heavier sites that only change occasionally. Click Save to lock in your schedule.
How do I monitor the Brain Health?
You need to know your bot is actually reading the new data. Check the Status column regularly to see the current state of each URL. Look for the Trained status to confirm the latest data was saved perfectly. You can check the timestamp to see exactly when it pulled the new information. If you see a Failed status, the crawl encounters an error. Check your page accessibility, fix any broken links, and manually retry the refresh so your bot does not get stuck reading stale data. Stop losing deals over outdated information and let your AI agents keep themselves educated automatically.
Start Your HighLevel Free Trial
Browse all GoHighLevel guides · AI & Chatbots.