Quick start
- Login to your sub-account and click on Settings.
- Navigate to Phone Systems and click on Voice.
- Click on Call Scripts and then on the Add Scripts button.
Follow the detailed steps below to complete the setup.
You just hired a brand new sales rep. They are hungry, energetic, and ready to hit the phones. You feed them a list of warm, high-ticket leads. The phone rings, the prospect answers, and your rep completely freezes.
They start rambling. They forget the core qualifying questions. They fumble the objection handling because they are frantically clicking through five different Google Docs trying to find the right script. The prospect loses confidence instantly and hangs up. You just burned a massive opportunity because your team did not have the right words directly in front of them.
You cannot scale an agency if your sales process relies on memory and scattered sticky notes. HighLevel just fixed this with native Call Scripts in the Web and App Dialers. You can now load your exact, highest-converting talk tracks directly into the dialer interface so your reps know exactly what to say without ever switching tabs. Let us arm your sales team for absolute success.
Part 1: Build Your Winning Script
Ready to streamline this? Here is exactly how to do it in 60 seconds:
- Login to your sub-account and click on Settings.
- Navigate to Phone Systems and click on Voice.
- Click on Call Scripts and then on the Add Scripts button.
- Create a new call script by inputting your preferred, high-converting content and click on Save.
Part 2: Deploy Scripts in the Dialer
Stop forcing your reps to juggle multiple windows while talking to a live prospect. Keep them focused.
- Make an outbound call or receive an inbound call using any of the supported dialers (Web Dialer, App Dialer, or the Lead Connector App).
- Click on the Scripts button directly within the dialer interface.
- Select your specific script from the dropdown list.
- Read and follow the script during the live call to smoothly handle objections, qualify the lead, and close the deal without ever breaking focus.
Giving your team in-app call scripts ensures every single prospect gets a consistent, high-quality experience that maximizes your conversion rate.
Frequently Asked Questions
How do I build my Winning Script?
Ready to streamline this? Here is exactly how to do it in 60 seconds: Login to your sub-account and click on Settings. Navigate to Phone Systems and click on Voice. Click on Call Scripts and then on the Add Scripts button. Create a new call script by inputting your preferred, high-converting content and click on Save.
What should I know about deploy Scripts in the Dialer?
Stop forcing your reps to juggle multiple windows while talking to a live prospect. Keep them focused. Make an outbound call or receive an inbound call using any of the supported dialers (Web Dialer, App Dialer, or the Lead Connector App). Click on the Scripts button directly within the dialer interface. Select your specific script from the dropdown list. Read and follow the script during the live call to smoothly handle objections, qualify the lead, and close the deal without ever breaking focus. Giving your team in-app call scripts ensures every single prospect gets a consistent, high-quality experience that maximizes your conversion rate.
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